At Shenny Luxury Fashion, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide when shopping with us online or interacting with our brand in any way. By visiting our website or providing your information, you agree to the terms set forth in this Privacy Policy.
1. Information We Collect
We collect personal information to provide and improve our services, including:
- Contact Information: Your name, email address, mailing address, and phone number, collected when you create an account, make a purchase, or sign up for our newsletter.
- Payment Information: Billing information, credit card details, and other payment information for processing orders securely.
- Purchase History: Details of your purchases to help us serve you better.
- Browsing Behavior: Data such as IP address, device type, and browsing behavior on our website to improve the user experience and enhance site functionality.
2. How We Use Your Information
We use your personal information for the following purposes:
- Order Processing: To process and fulfill your purchases, manage orders, and communicate with you regarding your orders.
- Customer Support: To respond to your inquiries, provide customer service, and resolve any issues.
- Personalization: To tailor our product offerings and recommendations to match your preferences.
- Marketing: To send promotional offers, updates, and information about new arrivals. You may opt out of receiving marketing communications at any time.
3. Data Sharing and Security
- Third-Party Services: We may share your information with trusted third parties, such as payment processors and shipping partners, to complete transactions and deliver orders.
- Data Security: We use industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, while we strive to protect your information, we cannot guarantee its absolute security.
4. Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to enhance your experience and provide relevant advertisements. You may modify your browser settings to decline cookies, though this may limit certain functionalities on our site.
5. Your Rights and Choices
You have the right to:
- Access the personal information we hold about you.
- Update or correct inaccuracies in your information.
- Request Deletion of your personal data, subject to legal and transactional obligations.
- Opt-Out of marketing communications by following the unsubscribe instructions in our emails or contacting us directly.
6. Changes to Our Privacy Policy
Shenny Luxury Fashion may update this Privacy Policy periodically to reflect changes in our practices or relevant legal requirements. We encourage you to review this page periodically for the latest information on our privacy practices.
7. Contact Us
If you have any questions or concerns regarding our Privacy Policy or wish to exercise your data rights, please contact us at:
Email: info@shennyluxuryfashion.com
Phone: +237 678561560
Address: Shenny Luxury Fashion